Your commonly asked questions

Session length and cost

An initial commitment to 6 sessions every 2 weeks is recommended. Over 12 weeks, this format will help you build a habit of reflection so it becomes more easeful and get into a rhythm of experimenting with change. Following this you are welcome to book sessions in as you like.

Rebates (Australia only)

You do not need a referral or a Mental Health Treatment Plan to book an appointment. At this stage, coaches are not eligible to provide Medicare-rebated sessions.

Referrals

We have growing relationships with general practitioners, psychologists and other medical providers around Australia and globally. We will ensure that you are referred to the best care if this is the appropriate path.

Cancellation

If you need to reschedule or you’re unable to make your appointment please provide a minimum of 24 hours notice, or the full session fee will apply.

Intro chat

This is a free 15-minute chat online or via phone. It’s obligation free meaning you can take as much time as you like after the chat to make any decisions.

Location

Currently one on one sessions are only offered online internationally.

Privacy and confidentiality

Ease is committed to providing quality services to you.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

Our comprehensive privacy policy is currently in the works and will be shared here shortly.

Growing should be more playful and less painful